What is a Carer?

A carer is someone who, without payment, provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help.

This could be due to age, physical or mental illness, addiction or disability. Carers come from all walks of life, all cultures and can be of any age.

Carers have specific rights under the Care Act 2014 including:

  • the right to a carer’s assessment based on the appearance of need.
  • a right for their eligible needs to be met.
  • A duty on local councils to provide information and advice to carers in relation to their caring role and their own needs.

    Requesting a Carer’s Assessment

    You can request a carer’s assessment, or complete an assessment for yourself or another person, by following the link on the Live Well Hull website.

    Support for Carers in Hull

    Carers Information and Support Service (CISS)

    The Calvert Centre
    110A Calvert Lane, HU4 6BH

    Telephone: 01482 222220

    CISS services are available to people aged 18 years or over who support a loved one, family member or friend who could not otherwise manage without help and who live within the Hull Local Authority city boundary or have a GP in Hull.

    They offer a comprehensive Carer Assessment to look at your entitlements and identify community services available to you and person you care for.

    Other Resources

    Integrated Carers Strategy for Hull

    Mobilise is a free service available to Hull residents, run by carers for carers.

    Carers Trust – working to transform the lives of unpaid carers.

    Carers UK – advice and support for carers.

    Adass Supporting Carers Hub– provides support to unpaid carers in England. Contains information on great practice and great ideas from social care teams and other organisations on how they’re improving support for carers so they can balance their caregiving with other commitments in their lives.

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